3-44 WorkCentre C2424 Service Manual
37,034.43: PEST - Media path motor disconnect. The media path motor is not
drawing the expected power from the supply.
37,035.44: PEST - Media path motor short. The media path motor is drawing too
much power from the supply.
37,036.45: PEST - Process motor disconnect. The process motor is not drawing the
expected power from the supply.
37,037.46: PEST - Process motor short. The process motor is drawing too much
power from the supply.
37,038.47: PEST - The power supply did not reset properly as requested. The reset
line may not be connected.
37,039.48: PEST - Power supply +5 volt over limit.
37,040.40: PEST - Power supply +5 volt under limit .
37,041.41: PEST - Power supply +1.8 volt over limit.
37,042.42: PEST - Power supply +1.8 volt under limit.
37,043.43: PEST - Power supply +2.5 volt over limit.
37,044.44: PEST - Power supply +2.5 volt under limit.
37,045.45: PEST - Power supply +3.3 volt over limit.
37,046.46: PEST - Power supply +3.3 volt under limit. (
37,047.47: PEST - Power supply +12 volt over limit.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Run the Media Path Motor test.
2. Did the test pass?
Replace the
electronics
module.
Go to Step 2.
2
1. Check the wiring for damage. Replace the media path motor.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Do the process drive gears, transfix shaft,
and drum maintenance shafts rotate freely?
Go to Step 2. Look for drag in
the rollers or
replace the
process drive.
2
1. Run the Process Motor test.
2. Did the test pass?
Replace the
electronics
module.
Go to Step 3.
3
1. Check the wiring for damage. Replace the process drive
assembly.
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