10  Maintenance, Inspections, and Troubleshooting
10.2.2  Troubleshooting of Alarms
10-10
A.840:
Encoder Data Error
(Detected on the 
encoder side.)
An encoder malfunctioned. −
Restart the SERVOPACK. If the 
alarm still occurs, the servomotor 
may be faulty. Replace the servo-
motor.
Malfunction of encoder because 
of noise interference, etc.
−
Correct the wiring around the 
encoder (e.g., grounding).
A.850:
Encoder Overspeed
(Detected when the 
control power supply 
was turned ON.)
(Detected on the 
encoder side.)
The servomotor speed is higher 
than 200 min
-1
 when the control 
power supply was turned ON.
Check the motor rotating speed to 
confirm the servomotor speed when 
the power is turned ON.
Reduce the servomotor speed to a 
value less than 200 min
-1
, and turn 
ON the control power supply.
An encoder fault occurred. −
Restart the SERVOPACK. If the 
alarm still occurs, the servomotor 
may be faulty. Replace the servo-
motor.
A.860:
Encoder Overheated
(Only when an 
absolute encoder is 
connected.)
(Detected on the 
encoder side.)
The surrounding air temperature 
around the servomotor is too 
high.
Measure the surrounding air tem-
perature around the servomotor.
The surrounding air temperature 
must be 40°C or less.
The motor load is greater than the 
rated load.
Check the accumulated load ratio to 
see the load.
The motor load must be within the 
specified range.
An encoder fault occurred. −
Restart the SERVOPACK. If the 
alarm still occurs, the servomotor 
may be faulty. Replace the servo-
motor.
A.b31:
Current Detection 
Error 1
The servomotor/encoder relay 
cable is disconnected.
Check the servomotor/encoder relay 
cable.
Correct the motor wiring.
The current detection circuit for 
phase U is faulty.
−
Restart the SERVOPACK. If the 
alarm still occurs, the SERVO-
PACK may be faulty. Replace the 
SERVOPACK.
A.b32:
Current Detection 
Error 2
The servomotor/encoder relay 
cable is disconnected.
Check the servomotor/encoder relay 
cable.
Correct the motor wiring.
The current detection circuit for 
phase V is faulty.
−
Restart the SERVOPACK. If the 
alarm still occurs, the SERVO-
PACK may be faulty. Replace the 
SERVOPACK.
A.b33:
Current Detection 
Error 3
The servomotor/encoder relay 
cable is disconnected.
Check the servomotor/encoder relay 
cable.
Correct the servomotor wiring.
The detection circuit for the cur-
rent is faulty.
−
Restart the SERVOPACK. If the 
alarm still occurs, the SERVO-
PACK may be faulty. Replace the 
SERVOPACK.
A.b6A:
MECHATROLINK  
Communications ASIC 
Error 1
SERVOPACK MECHA-
TROLINK communication sec-
tion fault.
−
Restart the SERVOPACK. If the 
alarm still occurs, the SERVO-
PACK may be faulty. Replace the 
SERVOPACK.
A.b6b:
MECHATROLINK 
Communications ASIC 
Error 2
MECHATROLINK data recep-
tion error occurred due to noise 
interference.
−
Take measures against noise. Check 
the MECHATROLINK communi-
cations cable and FG wiring and 
take measures such as adding ferrite 
core on the MECHATROLINK 
communications cable.
SERVOPACK MECHA-
TROLINK communication sec-
tion fault.
−
Restart the SERVOPACK. If the 
alarm still occurs, the SERVO-
PACK may be faulty. Replace the 
SERVOPACK.
A.bF0:
System Alarm 0
A SERVOPACK fault occurred. −
Restart the SERVOPACK. If the 
alarm still occurs, the SERVO-
PACK may be faulty. Replace the 
SERVOPACK.
(cont’d)
Alarm Number:
Alarm Name
(Alarm Description)
Cause Investigative Actions Corrective Actions