What to do if I forget the administrator password for my Yealink VS800 Conference System?
If you forget the administrator password for your Yealink Conference System and cannot access the advanced settings, you will need to reset your system.
What to do if the time and date are wrong on my Yealink Conference System?
If the time and date are incorrect on your Yealink Conference System, and the system fails to obtain them automatically from the SNTP server, contact your network administrator. You can also configure the time and date manually.
What to do if my Yealink VS800 Conference System does not respond to the remote control?
If your Yealink Conference System isn't responding to the remote, several factors could be at play. First, replace the batteries as they might be dead. Ensure the batteries are installed correctly. Make sure you're aiming the remote directly at the sensor on the front of the camera. Check that you are controlling the near-site camera, not the far-site one. Verify that nothing is obstructing the sensor on the front of the camera. If none of these steps work, the remote control itself may be broken and need replacement.
Why can't I hear audio during a call on my Yealink VS800 Conference System?
If you cannot hear audio during a call using your Yealink Conference System, first ensure that the volume isn't set to 0 and adjust it accordingly. Also, the far site might have muted their microphone, so contact them to check if their microphone is unmuted.
What to do if I fail to call a far site using my Yealink Conference System?
If you're failing to call a far site using your Yealink Conference System, consider these possibilities: The far site may have enabled 'Do Not Disturb' mode, so contact them to disable it. Check that both call parties have registered their accounts. Ensure at least one call protocol (SIP/H.323) is enabled. Ping the IP address of the far site; if it fails, contact the network administrator. Confirm the far site system is powered on. Verify that both sites are using the same call protocol (SIP/H.323). If one site uses encryption, ensure the other site enables encryption too. Finally, ensure your firewall isn't blocking the traffic by opening necessary ports.
What to do if the picture is blank on the monitor of my Yealink Conference System?
If the monitor displays a blank picture on your Yealink Conference System, press any key on the remote control to wake the system because it may be in sleep mode. Also, check if the system is powered on. Ensure the HDMI cable is correctly connected to the system, referring to the Quick Start Guide if needed.
Why is the video quality poor on my Yealink VS800?
Poor video quality on your Yealink Conference System could stem from several factors. It may be due to unsuitable monitor resolution. Check the call statistics to see if there is packet loss, and if so, contact the network administrator. You can also adjust camera parameters like brightness and white balance to improve the picture.
What to do if I cannot receive calls on my Yealink VS800 Conference System?
If you cannot receive calls on your Yealink Conference System, it could be due to network unavailability, so contact the network administrator. Also, check whether your account is registered. Another possibility is that DND (Do Not Disturb) mode is enabled, so disable it.
How to prevent monitor burn-in on my Yealink Conference System?
To prevent monitor burn-in on your Yealink Conference System, avoid displaying static images for extended periods. Configure the automatic sleep time or use a screen saver. If your monitor's sharpness, brightness, and contrast settings are at maximum, consider decreasing them.
What to do if I cannot share content from my Yealink VS800 Conference System?
If you're unable to share content from your Yealink Conference System, first ensure a PC is connected to your system and that the PC is turned on. If you are using a VCH50 video conferencing hub or a WPP20 wireless presentation pod, it may be broken and need replacement. If using a WPP20, ensure it can connect to the video conferencing system to obtain a Wi-Fi profile and that the wireless AP feature of the video conferencing system is enabled.
General| Brand | Yealink |
|---|---|
| Model | VS800 |
| Category | Conference System |
| Language | English |
Lists other available documents for the video conferencing system.
Introduces the hardware components of the video conferencing system.
Explains the meaning of the LED indicators on various system components.
Provides instructions for powering the system on and off.
Guides the user through the initial system setup wizard.
Describes how to perform configuration tasks using the web-based interface.
Explains how to use the VCR11 remote control for system configuration.
Details how to use the CTP20 touch panel for controlling the system.
Describes using the CP960 conference phone for calling and basic configuration.
Covers traditional deployment strategies for the VCS system.
Explains the benefits and use of cloud-based deployment for video conferencing.
Details configuration for IPv4, IPv6, and dual-stack network modes.
Explains the DHCP options used for network configuration.
Describes how to configure VLAN settings for network segmentation.
Covers connecting to and managing Wi-Fi networks.
Explains how to configure the system as a wireless access point.
Details how to set up 802.1x authentication for network access control.
Describes configuring network speed and duplex settings.
Explains how to restrict the range of reserved network ports.
Covers configuring QoS to manage network traffic priorities.
Details setting the Maximum Transmission Unit (MTU) for network packets.
Guides on configuring SIP settings for establishing calls.
Explains how to configure H.323 settings for IP calls.
Describes connecting the system to the Public Switched Telephone Network.
Covers logging into various video conference platforms.
Allows customization of the system's site name.
Configures the display language for the monitor and interface.
Controls the display of the clock on the home page.
Allows setting the ring tone for the VP59 device.
Enables or disables audible feedback for key presses.
Configures the system's time and date settings.
Sets the time before the device enters sleep mode to prevent monitor burn-in.
Controls whether web content on the monitor can be viewed remotely.
Adjusts the backlight brightness and delay time for the CP960 phone.
Configures screen saver settings for the monitor and CP960 phone.
Allows customization of the screen display and information.
Provides options to mute the local microphone during calls.
Sets up input methods for on-screen keyboards.
Enables or disables the use of USB storage for data security.
Allows storage of images and videos to local storage.
Explains how to capture screenshots using the remote control.
Enables or disables the video recording feature.
Configures the audio output device for the system.
Details how to configure audio input sources.
Configures media audio inputs for mixing and playback.
Optimizes acoustic effects automatically based on audio output.
Customizes system tones for alerts and notifications.
Configures audio and video codecs for efficient transmission.
Explains Dual-Tone Multi-Frequency signaling.
Enables noise suppression to improve audio clarity.
Switches between camera and PC as the video input source.
Enables HDMI output for extended display on the VP59.
Configures the default video layout when one monitor is connected.
Allows hiding the local video image in equal layout mode.
Adjusts layout automatically when sharing content.
Selects content for the secondary monitor in dual display setups.
Configures maximum frame rate and resolution for video calls.
Adjusts monitor display for optimal HD image viewing.
Sets the display resolution for connected monitors.
Manages CEC features for controlling connected HDMI devices.
Describes integration with third-party control systems via API.
Enables simultaneous transmission of video and PC content.
Synthesizes multiple video streams into one for compatible transmission.
Allows selection, naming, and layout configuration of cameras.
Displays status information for connected cameras.
Controls camera pan, tilt, zoom, and focal length.
Configures white balance for high-quality video images.
Sets automatic exposure parameters for the camera.
Allows manual adjustment of camera exposure settings.
Sets exposure based on shutter priority.
Sets exposure based on aperture priority.
Sets exposure based on brightness priority.
Configures Wide Dynamic Range (WDR) in automatic mode.
Configures Wide Dynamic Range (WDR) in manual mode.
Adjusts camera graphics like display mode and saturation.
Covers settings like hangup mode, pan direction, and reset.
Enables remote control of the camera by the far-end system.
Stores and recalls camera positions and focus settings.
Enables automatic camera focus on moving objects.
Chooses between SIP and H.323 for placing calls.
Sets the maximum video call rate based on network bandwidth.
Allows the system to use different call types based on priority.
Allows extra audio participants when video call limits are met.
Manages resources for initiating multi-party conferences.
Configures the order of search sources for contacts.
Enables matching dialing screen results with search criteria.
Allows the system to automatically answer incoming calls.
Mutes the microphone when calls are auto-answered.
Mutes the microphone after auto-dialed calls are answered.
Rejects incoming calls automatically.
Enables quick audio call initiation from CP960.
Sets the time before a call is hung up if not answered.
Defines the time before the system stops ringing for unanswered calls.
Configures SIP IP calls using a proxy.
Describes Regular and VMR modes for virtual meeting rooms.
Sets passwords for virtual meeting rooms.
Provides instructions on how to join virtual meeting rooms.
Enables voice activation to display the active speaker.
Controls automatic switching of video images based on participant count.
Manages contacts stored locally on the system.
Accesses contacts from Yealink Cloud Management Service.
Accesses contacts from Yealink Meeting Server.
Configures connection to corporate LDAP directory servers.
Details how to search for contacts in various directories.
Explains how to initiate calls to contacts.
Manages a list of users who can join meetings without a password.
Manages a list of users whose calls are automatically refused.
Configures the system to log call history.
Saves call history entries to the local directory.
Allows deletion of single, multiple, or all call history records.
Describes how to place calls by dialing numbers or addresses.
Explains placing calls from search results.
Places calls from search results using the CTP20.
Allows editing contact numbers before dialing.
Edits call history numbers before dialing on CTP20.
Manages user roles and administrator passwords.
Sets the automatic logout time for the web interface.
Configures TLS for secure communication.
Lists the supported TLS cipher suites.
Provides secure communication for SIP signaling via TLS.
Manages trusted certificates for TLS connections.
Configures server certificates for TLS authentication.
Encrypts RTP during SIP calls for security.
Provides identity authentication and encryption for H.323 calls.
Configures features to protect against network attacks.
Details how to connect and use VCC22 cameras.
Explains connecting and using CPW90-BT microphones.
Covers wired and wireless connection methods for CTP20.
Describes connecting VCM34 for improved sound quality.
Manages system configuration files for backup and restore.
Provides instructions for rebooting the system.
Clears screenshots and recorded videos from the SD card.
Restores system and camera to factory default settings.
Exports log files for troubleshooting and analysis.
Captures network packets for troubleshooting.
Lists firmware versions and how to upgrade.
Checks the status and validity of multipoint licenses.
Displays the device type (demo or normal machine).
Addresses common problems with the remote control, time, and camera.
Troubleshoots problems related to receiving and making calls.
Diagnoses and resolves issues with audio quality and volume.
Troubleshoots problems with video quality and display.
Guides on performing a test call to verify setup.
Provides tools to diagnose audio, camera, and network issues.
Displays system information like model, version, and uptime.
Analyzes call statistics to identify voice quality issues.
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