About This Guide
17
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Android security patch level
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
• Touch About phone > Model & hardware > Serial number.
mc33-ug-en.book Page 17 Thursday, July 9, 2020 10:34 AM
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