Maintenance and Troubleshooting
185
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger
Device Charge LED
indicator is a fast
blinking red when
device inserted.
Ambient temperature of
the cradle is too low or
too high.
Move the cradle to an area where the ambient
temperature is between 0 °C (32 °F) and 35 °C (95
°F).
Charging has gone on
too long without
completion (typically
eight hours).
Verify that other batteries charge properly. If so,
replace the faulty battery.
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery not
correctly seated.
Remove and re-insert the spare battery into the
cradle, ensuring it is correctly seated.
Spare battery is not
charging.
Battery not fully seated
in charging slot.
Remove and re-insert the spare battery into the
cradle, ensuring it is correctly seated.
Battery inserted
incorrectly.
Ensure the contacts are facing down and toward the
back of the cradle.
Table 28 Troubleshooting the 5-Slot ShareCradle with 4-Slot Battery Charger (Continued)
Problem Cause Solution
Table 29 Troubleshooting the 5-Slot Ethernet ShareCradle with 4-Slot Battery Charger
Problem Cause Solution
Device Charge LED
Indicator does not
light when device
inserted.
Cradle is not receiving
power.
Replace the MC3300x in the cradle. Go to Settings >
About device > Status to view battery status.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
Device is not inserted
correctly in the cradle.
Remove the device and reinsert it correctly. Verify
charging is active. Go to Settings > About device >
Status to view battery status.
Ambient temperature of
the cradle is too warm.
Move the cradle to an area where the ambient
temperature is between 0 °C (32 °F) and 35 °C (95
°F).
Device Charge LED
indicator is a fast
blinking red when
device inserted.
Ambient temperature of
the cradle is too low or
too high.
Move the cradle to an area where the ambient
temperature is between 0 °C (32 °F) and 35 °C (95
°F).
Charging has gone on
too long without
completion (typically
eight hours).
Verify that other batteries charge properly. If so,
replace the faulty battery.
mc33-ug-en.book Page 185 Thursday, July 9, 2020 10:34 AM