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Maintenance and
Troubleshooting
Maintaining the Device
For trouble-free service, observe the following tips when using the device:
• To avoid scratching the screen, use a Zebra approved capacitive touch panel compatible stylus
intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object
on the surface of the device screen.
• The touch-sensitive screen of the device is glass. Do not drop the device or subject it to strong impact.
• Protect the device from temperature extremes. Do not leave it on the dashboard of a car on a hot day,
and keep it away from heat sources.
• Do not store the device in any location that is dusty, damp, or wet.
• Use a soft lens cloth to clean the device. If the surface of the device screen becomes soiled, clean it
with a soft cloth moistened with an approved cleanser. For a list of approved cleansers, see Approved
Cleanser Active Ingredients.
• Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns.
• Zebra recommends using a screen protector to minimize wear and tear. Screen protectors enhance the
usability and durability of touch screen displays. Benefits include:
• Protection from scratches and gouges
• Durable writing and touch surface with tactile feel
• Abrasion and chemical resistance
• Glare reduction
• Keeping the device’s screen looking new
• Quick and easy installation.
Battery Safety Guidelines
• The area in which the units are charged should be clear of debris and combustible materials or
chemicals. Particular care should be taken where the device is charged in a non commercial
environment.
• Follow battery usage, storage, and charging guidelines found in this guide.
• Improper battery use may result in a fire, explosion, or other hazard.
• To charge the mobile device battery, the ambient battery and charger temperatures must be between
+32ºF and +104ºF (0ºC and +40ºC).
mc33-ug-en.book Page 175 Thursday, July 9, 2020 10:34 AM
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