Maintenance and Troubleshooting
186
4-Slot Spare Battery Charger
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery not
correctly seated.
Remove and re-insert the spare battery into the
cradle, ensuring it is correctly seated.
Spare battery is not
charging.
Battery not fully seated
in charging slot.
Remove and re-insert the spare battery into the
cradle, ensuring it is correctly seated.
Battery inserted
incorrectly.
Ensure the contacts are facing down and toward the
back of the cradle.
Table 29 Troubleshooting the 5-Slot Ethernet ShareCradle with 4-Slot Battery Charger (Continued)
Problem Cause Solution
Table 30 Troubleshooting the 4-Slot Spare Battery Charger
Problem Cause Solution
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery is not
correctly seated.
Remove and re-insert the spare battery into the
charging slot, ensuring it is correctly seated.
Spare Battery not
charging.
Charger is not receiving
power.
Ensure the power cable is connected securely to both
the charger and to AC power.
Spare battery is not
correctly seated.
Remove and re-insert the battery into the cradle,
ensuring it is correctly seated.
Battery was removed
from the charger or
charger was unplugged
from AC power too
soon.
Ensure charger is receiving power. Ensure the spare
battery is seated correctly.
The MC3300x 7000 mAh PowerPrecision+ extended
battery charges from 0% to 90% in less than 5.2
hours at room temperature.
The MC33XX 5200 mAh PowerPrecision+ high
capacity battery charges from 0% to 90% in less than
3.8 hours at room temperature.
The MC33XX 2740 mAh PowerPrecision+ standard
battery charges from 0% to 90% in less than 2.2
hours at room temperature.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
mc33-ug-en.book Page 186 Thursday, July 9, 2020 10:34 AM
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