Zebra MC3300X User Manual

Maintenance and Troubleshooting
181
1-Slot USB Charge Cradle
The device does not
decode when
reading barcode.
DataWedge is not
enabled.
Ensure that DataWedge is enabled and configured
properly.
Unreadable barcode. Ensure the symbol is not defaced.
Distance between the
device and barcode is
incorrect.
Place the device within proper scanning range.
Device is not
programmed for the
barcode type.
Program the device to accept the type of barcode
being scanned.
Device is not
programmed to
generate a beep.
If the device does not beep on a good decode, set the
application to generate a beep on good decode.
Device cannot find
any Bluetooth
devices nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a
range of 10 meters (32.8 feet).
The Bluetooth device(s)
nearby are not turned
on.
Turn on the Bluetooth device(s) to find.
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If
needed, refer to the device’s user documentation for
help.
Cannot connect to
WLAN (on channels
12-13 and all 5GHz
channels).
Access Point (AP) does
not broadcast country
code.
Disable 802.11d feature. Go to Settings > Wi-Fi >
> Additional settings > Country Selection. A
warning window pops up indicating you must select
the country in which you are using the device. This
enables all channels for the selected country even if
the AP does not broadcast country code.
When trying to open
Files or other
applications, the
application
automatically closes.
The Internal Memory is
full.
Connect the device to a host computer and delete
files from Internal Memory using the host computer.
Table 24 Troubleshooting the MC3300x (Continued)
Problem Cause Solution
Table 25 Troubleshooting the 1-Slot USB Charge Cradle
Problem Cause Solution
Device Charge LED
Indicator does not
light when device
inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to both
the cradle and to AC power.
Device is not correctly
seated.
Remove and re-insert the device into the cradle,
ensuring it is correctly seated.
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery not
correctly seated.
Remove and re-insert the spare battery into the
cradle, ensuring it is correctly seated.
mc33-ug-en.book Page 181 Thursday, July 9, 2020 10:34 AM

Zebra MC3300X Specifications

General

Brand	Zebra
Model	MC3300X
Category	PDA
Language	English