Maintenance and Troubleshooting
179
5.
Remove any lint left by the cotton-tipped applicator.
6. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to
remove.
7. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air
dry before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low
humidity requires less drying time.
CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle
Connectors instructions to remove bleach from the connectors.
Troubleshooting
Resetting the Device
The reset functions include the following:
• Soft reset
• Hard reset
• Enterprise reset
Performing a Soft Reset
Perform a soft reset if applications stop working.
1. Press and hold the Power button until the menu appears.
2. Touch Restart.
The device reboots.
Performing a Hard Reset
CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data
corruption to the microSD card. All un-saved data is lost after performing a hard reset.
Perform a hard reset if the device stops responding.
1. Simultaneously press and hold the Power button, 1 and 9 keys for five seconds.
2. When the screen turns off, release the buttons.
The device reboots.
mc33-ug-en.book Page 179 Thursday, July 9, 2020 10:34 AM
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