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Troubleshooting, Appendices and Index

X

Part X:

Troubleshooting, Appendices and Index

This part gives troubleshooting information along with appendices and an index.

Table of Contents

Default Chapter3
- Fcc Warning3
- Interference Statements and Warnings3
- Zyxel Limited Warranty4
- Customer Support5
- Table of Contents6
- Online Registration23
- Related Documentation23
- Getting Started25
- Part I25
Chapter 1 Getting to Know the IES-2000/300027
- Features27
- Physical Specifications28
- Applications31
- Table 1-5 IP DSLAM Application32
- Table 1-6 Remote DSLAM Application Overview33
- Table 1-7 Remote DSLAM Application34
Chapter 2 Installation and Configuration with the EEC102035
- Introduction35
- Preparatory Steps35
- Hardware Installation Procedure36
- Configuring the Line Cards36
- Configuration of ALC1024 and SLC102438
- Configuration of VLC101238
- Connections40
Chapter 3 Hardware Overview43
- Additional Installation Requirements43
- Front Panel43
- Table 3-1 IES-2000 Front Panel44
- Table 3-2 IES-3000 Front Panel45
- Table 3-3 ALC102446
- Table 3-4 SLC102446
- Table 3-5 VLC101246
- Table 3-6 EEC102046
- Table 3-7 DSL Line Card Front Panel Ports46
- Table 3-8 Splitter Card Front Panel Ports46
- Table 3-9 Splitter Chassis Rear Panel Ports46
- Connections47
- Table 3-10 EEC1020 Front Panel Ports47
- Table 3-11 EEC1020 Connections47
- Table 3-12 IES-2000 Front Panel Connections48
- Table 3-13 IES-3000 Front Panel Connections49
- MDF Scenarios50
  - Table 3-14 Installation Overview51
  - Table 3-15 Telco Cable52
  - Installation Scenario a53
  - Table 3-16 MDF (Main Distribution Frame) Wiring53
  - Typical Scenarios53
- Table 3-17 Installation Scenario a54
- Table 3-18 One MDF for End-User and CO Connections55
- Installation Scenario B55
- Table 3-19 Installation Scenario B56
- Table 3-20 Two Separate Mdfs for End-User and CO Connections57
- Installation Scenario C57
- Table 3-21 Installation Scenario C58
- Table 3-22 IES-3000 Power Connections60
Chapter 4 ALC1024 Overview65
- Introduction65
- Features65
- Physical Specifications67
- Default Settings67
- Front Panel68
- Table 4-1 DSL LED Descriptions69
- Table 4-2 ACL1024 Front Panel Ports69
Chapter 5 SLC1024 Overview73
- Introduction73
- Features73
- Physical Specifications74
- Default Settings75
- Front Panel76
- Figure 5-1 SLC1024 Front Panel76
- Table 5-1 DSL LED Descriptions76
- Table 5-2 SCL1024 Front Panel Ports77
Chapter 6 System Commands81
- Command Line Interface (CI)81
- Command Structure81
- Commonly Used Commands82
- Sys Commands83
- Config Print Command83
- Exit Command83
- Set Name Command83
- Secured Host Commands84
- Set Contact Command84
- Set Mode Command84
- UNIX Syslog Commands85
- Table 6-1 Logs Sent to Your UNIX Server85
- Secured Host Add Command85
- Secured Host Delete Command85
- System Error Log Commands86
- Figure 6-1 Example: Procedure to Save and View a Previous Error Log87
- System Reboot87
- Errlog Display Command87
- Errlog Clear Command87
- Saving and Viewing a Previous Error Log87
- Set Chassis Command88
Chapter 7 ALC1024 Specific Commands89
- ADSL Standards89
- Profiles89
- Configured Vs. Actual Rate89
- Table 7-1 Maximum Transfer Rates of the Alc1024'S ADSL Ports89
- Default Settings90
- ADSL Commands91
- Figure 4-1 ALC102493
- Show Ports Command101
Chapter 8 SLC1024 Specific Commands103
- G.SHDSL Standards103
- Profiles103
- Configured Versus Actual Speed103
- Table 8-1 Data Rates of the Slc1024'S G.SHDSL Ports103
- Default Settings104
- G.SHDSL Commands104
- Table 8-2 List Port Command - <State> Parameter107
Chapter 9 10/100M Fast Ethernet Port Commands113
- 10/100M Auto-Sensing Ethernet113
- Ethernet Commands113
- Set Auto Command113
- Set Duplex Command113
Chapter 10 Bridge Commands115
- IGMP Snooping115
- Bridge Port Numbers115
- Basic Commands115
- MAC Filter Commands116
- Device Command116
- Filter Commands118
- Port-Based VLAN Commands119
- Filterage Command119
- Figure 10-1 Default VLAN Settings121
- Figure 10-2 Example of Modified VLAN Port 2123
- Tagged Ethernet Frames Commands (Fast Mode)124
- Figure 10-4 Example of Modified VLAN Settings124
- Table 10-1 Physical Ports, Port Numbers and Line Card Default PVID Tags in Fast Mode126
Chapter 11 IEEE 802.1Q Tagged VLAN Commands127
- Introduction127
- IEEE 802.1Q Tagged VLAN -Tags127
- VLAN-Aware/Vlan-Unaware Devices127
- Filtering Databases127
- Configuring the Tagged VLAN128
- IEEE 802.1Q Tagged VLAN Commands129
- Figure 11-1 PVID Command Display Example132
- Figure 11-2 Example: SVLAN List Command Display133
- Modify a Static Vlan Table Example133
- Figure 11-3 Example: SVLAN List Command Display134
- Forwarding Process Example134
- Figure 11-4 SVLAN Example135
- Figure 11-5 Example: Svlan Getentry 2 Command Display136
- Figure 11-6 Example: DVLAN List Command Display137
- Figure 11-7 Example: DVLAN Getentry 2 Command Display137
- Figure 11-8 Example: VLAN List Command Display138
Chapter 12 IEEE 802.1P Priority Commands139
- Introduction139
- IEEE 802.1P Priority Commands139
Chapter 13 IP Commands141
- Setting the IP Address141
- General IP Commands142
- Figure 13-1 Setting IP Address and Default Gateway142
- Ping Command143
- Enable Command145
Chapter 14 Remote Management147
- Management by Telnet147
- SNMP Management147
- Figure 14-1 SNMP Management Model148
- SNMP Access Configuration149
- SNMP Trap Configuration150
Chapter 15 Configuration Backup/Restore153
- Configuration Files of the Line Card153
- Configuration Backup153
- Configuration Restore153
Chapter 16 Firmware Upload and Recovery155
- FTP Firmware Upload on the Line Card155
- Table 16-1 FTP Upload and BOOTP/TFTP Recovery Differences155
- BOOTP/TFTP Firmware Recovery of the Line Card156
- Figure 16-1 BOOTP/TFTP Server157
- Figure 16-2 Input MAC157
- Figure 16-3 Database Edit Dialog158
- Figure 16-4 Enable BOOTP/TFTP158
- Figure 16-5 Enter Debug Mode158
Chapter 17 VLC1012 Overview163
- Introduction163
- Features163
- System Monitoring164
- Physical Specifications165
- Default Settings165
- Front Panel166
- Table 17-1 VLC1012 LED Descriptions167
- Table 17-2 VCL1012 Front Panel Ports167
Chapter 18 Introducing the SMT171
- Initial Screen171
- Navigating the SMT Interface171
- Figure 18-1 Power-On Display171
- Figure 18-2 Login Screen171
- SMT Menus at a Glance172
- Table 18-1 Navigating the SMT172
- Figure 18-3 SMT Menus at a Glance173
- Changing the System Password174
- Figure 18-4 VLC1012 Main Menu174
- Table 18-2 Main Menu Summary174
- Figure 18-5 Menu 23.1 - System Password175
Chapter 19 General, Switch and IP Setup177
- General Setup177
- Switch Setup177
- Figure 19-1 Menu 1 - General Setup177
- Table 19-1 General Setup Fields177
- Figure 19-2 Menu 2 - Switch Setup178
- Table 19-2 Menu 2 - Switch Setup178
- Table 19-3 VDSL Mode, Frequency Ranges and Speeds179
- Figure 19-3 Menu 2.2 GARP Timer Setup180
- Table 19-4 Menu 2.2 - GARP Timer180
- Table 19-5 GVRP Terminology180
- Figure 19-4 Forwarding Tagged/Untagged Frames to 802.1Q VLAN Aware/Unaware Devices183
- Table 19-6 Qos Priority Listing183
- TCP/IP Setup184
- Figure 19-5 Menu 2.3 Qos Setup184
- Table 19-7 Menu 2.3 - Qos Setup184
- Figure 19-6 Menu 3 - TCP/IP Setup185
- Table 19-8 LAN TCP/IP Setup Menu Fields185
Chapter 20 Port Setup187
- Configured Vs. Actual VDSL Port Speed187
- Port Configuration187
- Figure 20-1 Menu 6 - Ports Setup for VLC1012 Only187
- Figure 20-2 VDSL Port Setup188
- Table 20-1 VDSL Port Setup188
- Figure 20-3 Menu 6.2 - Ethernet Port Setup189
- Table 20-2 Menu 6.2 - Ethernet Port Setup189
- Configuring STP on a Port190
- Figure 20-4 Menu 6.1.1 - Port Spanning Tree Protocol Setup190
- Table 20-3 Menu 6.1.1 - Port Spanning Tree Protocol Setup190
- Figure 20-5 Menu 6.1.3 Port VLAN Setup191
- Table 20-4 Menu 6.1.3 - Port VLAN Setup191
Chapter 21 Static Route Setup195
- Creating a Static Route195
- Figure 21-1 Menu 12 - Static Route Setup195
- Figure 21-2 Menu 12.1 - Edit IP Static Route195
- Table 21-1 Edit IP Static Route Menu Fields195
Chapter 22 VLAN Setup197
- Introduction197
- VLAN Setup Configuration197
- Figure 22-1 Main Setup Menu197
- Figure 22-2 Menu 17 VLAN Setup197
- Figure 22-3 Menu 17.1.1 - 802.1Q VLAN Static Entry Setup198
- Table 22-1 Menu 17 - VLAN Setup198
- Table 22-2 Menu 17.1.1 - VLAN Static Entry Setup198
Chapter 23 SNMP Configuration201
- About SNMP201
- Figure 23-1 SNMP Management Model201
- Supported Mibs202
- Configuring SNMP202
- Figure 23-2 Menu 22 - SNMP Configuration202
- Table 23-1 SNMP Commands202
- Table 23-2 SNMP Configuration Menu Fields202
- SNMP Traps203
- Table 23-3 SNMP Traps203
- System Maintenance 1207
Chapter 24 System Maintenance 1207
- Figure 24-3 Menu 24.1 - System Maintenance - System Status208
- Table 24-1 System Maintenance - Status Menu Fields208
- Figure 24-4 Port Statistics209
- Table 24-2 Port Statistics209
- Figure 24-5 Menu 24.1.2 - Spanning Tree Protocol Status212
- Table 24-3 Menu 24.1.2 - Spanning Tree Protocol Status212
- Figure 24-6 Menu 24.1.3 VLAN Status213
- Table 24-4 Menu 24.1.3 - VLAN Status213
- Figure 24-7 Menu 24.2 - System Information and Console Port Speed214
- Figure 24-8 Menu 24.2.1 - System Maintenance - Information214
- System Information and Console Port Speed214
- Table 24-5 Fields in System Maintenance214
- Figure 24-9 Menu 24.2.2 - System Maintenance - Change Console Port Speed215
- Log and Trace215
- Figure 24-10 Menu 24.3 - System Maintenance - Log and Trace216
- Figure 24-11 Examples of Error and Information Messages216
- Diagnostic217
- Figure 24-12 Menu 24.3.2 - System Maintenance - UNIX Syslog217
- Figure 24-13 Menu 24.4 - System Maintenance - Diagnostic217
- Table 24-6 System Maintenance Menu Syslog Parameters217
- Table 24-7 System Maintenance Menu Diagnostic218
Chapter 25 Firmware and Configuration File Maintenance219
- Filename Conventions219
- Table 25-1 Filename Conventions219
- Backup Configuration220
- Figure 25-2 FTP Session Example221
- Table 25-2 General Commands for GUI-Based FTP Clients221
- Example of Ftp Commands from the Command Line221
  - Backup Configuration Using Tftp222
  - Table 25-3 General Commands for GUI-Based TFTP Clients222
  - Tftp Command Example222
- Figure 25-3 System Maintenance - Backup Configuration223
- Figure 25-4 System Maintenance - Starting Xmodem Download Screen223
- Figure 25-5 Backup Configuration Example223
- Backup Via Console Port223
- Restore Configuration224
- Figure 25-6 Successful Backup Confirmation Screen224
- Figure 25-8 FTP Restore Example225
- Figure 25-9 System Maintenance - Restore Configuration225
- Figure 25-10 System Maintenance - Starting Xmodem Download Screen225
- Restore Via Console Port225
- Uploading Firmware and Configuration Files226
  - Figure 25-11 Restore Configuration Example226
  - Figure 25-12 Successful Restoration Confirmation Screen226
  - Configuration File Upload227
  - Figure 25-13 Telnet into Menu 24.7.1 - Upload System Firmware227
  - Figure 25-14 Telnet into Menu 24.7.2 - System Maintenance227
  - Ftp File Upload Command from the Dos Prompt Example227
- Figure 25-15 FTP Session Example of Firmware File Upload228
- Tftp File Upload228
  - Figure 25-16 Menu 24.7.1 as Seen Using the Console Port229
  - Tftp Upload Command Example229
  - Uploading Firmware File Via Console Port229
  - Uploading Via Console Port229
  - Example Xmodem Firmware Upload Using Hyperterminal230
  - Figure 25-17 Example Xmodem Upload230
  - Figure 25-18 Menu 24.7.2 as Seen Using the Console Port230
  - Uploading Configuration File Via Console Port230
- Figure 25-19 Example Xmodem Upload231
- Example Xmodem Configuration Upload Using Hyperterminal231
- System Maintenance 2233
  - Command Interpreter Mode233
  - Time and Date Setting233
  - Figure 17-1 VLC1012233
  - Figure 26-1 Valid CI Commands233
Chapter 26 System Maintenance 2233
- Figure 26-2 Menu 24.10 System Maintenance - Time and Date Setting234
Chapter 27 VDSL-Related Commands243
- Introduction243
- Figure 27-1 CI Command Mode243
- Table 27-1 VDSL Default Values243
- VDSL Commands244
- Figure 27-2 CI Commands244
- Table 27-2 VDSL-Related Commands244
- Table 27-3 Set VDSL Mode by CI Command245
- Table 27-4 VDSL Rates246
- Figure 27-3 VDSL Channel Status247
- Table 27-5 VDSL Channel Status Counters247
- Figure 27-4 VDSL Driver Version249
- Figure 27-5 VDSL Show Example249
- Figure 27-6 VDSL Quality Counters250
- Figure 27-7 VDSL Initialization Messages251
- Figure 27-8 VDSL Monitor251
- VDSL-Ethernet-Related Commands252
- Figure 27-9 Ethernet Status Counters252
- Table 27-6 Ethernet Status Counters252
- Figure 27-10 Ethernet Flow Control254
- Figure 27-11 Ethernet Monitor Status254
- Figure 27-12 Enet Monitor Statistics254
- Figure 27-13 Ethernet Physical Registers255
- Table 27-8 Enet Monitor Statistics255
Chapter 28 Switch-Related Commands257
- Overview257
- Switch MIB Commands257
- Table 28-1 MIB, Port and VLAN Switch Command Summary257
- Figure 28-1 Port Statistics258
- Table 28-2 Port Statistics258
- Port Status Command260
- Figure 28-2 Port Status Command260
- Vlans261
- Table 28-3 Port Status Command261
- Figure 28-3 Forwarding Tagged/Untagged Frames to 802.1Q VLAN Aware/Unaware Devices263
- Figure 28-4 Default VLAN Settings264
- Table 28-4 VLAN Key264
- Figure 28-5 VLAN Set Example265
- Figure 28-6 VLAN Set Example 2265
- Figure 28-7 Set All Ports as Egress Ports for a Single Port266
- Figure 28-8 Set All VLAN Ports266
- Figure 28-9 Clear One Port of Specific Egress Ports267
- MAC Address Commands268
- Figure 28-10 Clear One Port of All Egress Ports268
- Figure 28-11 Clear All VLAN Ports268
- MAC Address Learning269
- Figure 28-12 MAC Learning Status269
- Table 28-5 MAC Address CI Commands269
- Figure 28-13 Set Port 1 to Learn MAC Addresses270
- Figure 28-14 MAC Address Details271
- Table 28-6 MAC Address Details271
- Switch Spanning Tree Protocol Command272
- Figure 28-15 Total Number of MAC Addresses Learned272
- Figure 28-16 Find MAC Address Example272
- Table 28-7 Find MAC Address Example272
- Figure 28-17 STP Status down273
- Figure 28-18 STP Counter Display Example273
- Table 28-8 Menu 24.1.2 - Spanning Tree Protocol Status273
- Switch Driver Commands275
- Figure 28-19 Display Switch Driver Counters275
- Table 28-9 Switch Driver Commands275
- Table 28-10 Display Switch Driver Counters275
Chapter 29 IP Commands277
- Introduction277
- Table 29-1 IP Commands Supported277
- Figure 29-1 IGMP Snooping Status278
- Table 29-2 IGMP Snooping Status278
- Figure 29-2 IGMP Snooping Query Example279
- Enable Igmp Snooping279
Chapter 30 Troubleshooting283
- DSL LED(S)283
- Data Transmission283
- Table 30-1 Troubleshooting the DSL LED(S)283
- Table 30-2 Troubleshooting Data Transmission283
- DSL LED(S) Turn on and off284
- Data Rate284
- Table 30-3 Troubleshooting a Non-Constant DSL LED284
- Table 30-4 Troubleshooting the SYNC-Rate284
- Configured Settings285
- Password285
- Local Server285
- Snmp285
- Table 30-5 Troubleshooting the Line Card's Configured Settings285
- Table 30-6 Troubleshooting the Password285
- Table 30-7 Troubleshooting a Local Server285
- Table 30-8 Troubleshooting the SNMP Server285
- Telnet286
- Emergency Console Port286
- Table 30-9 Troubleshooting Telnet286
Appendix A Hardware Telco-50 Pin Assignments287
Appendix B Safety Warnings290
Appendix C Telco-50 Cable Pin Assignments291
- Index295

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