Chapter 2 Initial Setup Wizard
USG FLEX H Series User’s Guide
36
Figure 20 Interface Type - Static
2.3.2.1 Possible Errors
• Check that the cable is connected from the WAN port (port 1 or port 2) to the Internet.
• Check that the interface is connected to the device you’re using for Internet access such as a
broadband router, and that the router is turned on.
• If your Zyxel Device was not able to obtain an IP address, check that your Internet access information
uses DHCP as the WAN connection type. If it fails again, check with your Internet service provider or
administrator for correct WAN settings.
• If your Zyxel Device was not able to use the IP address entered, check that you enter correctly the IP
address, subnet mask and gateway IP address exactly as given. If it fails again, check with your
Internet service provider or administrator for the correct IP address, subnet mask and gateway
address and other WAN settings.
2.3.3 Interface Type - PPPoE
Use this screen to configure your IP address settings.
• Interface Type: This displays the type of Internet connection you are configuring. Select PPPoE for a
dial-up connection according to the information from your ISP.
• Port: Select a port to apply the Internet connection settings to.
• User Name: Enter the user name given to you by your ISP. You can use up to 64 single-byte
characters, including 0-9a-zA-Z-_@$ . /+ # ; :%\~^&*() " = {}[]|? ,< ' >'. The user name must begin with
0-9a-zA-Z-_@$ . /+. Spaces are not allowed
• Password: Enter the password associated with the user name. You can use up to 63 single-byte
characters, including 0-9a-zA-Z-_@$ . /+ # ; :%\~^&*() "= {}[]|! ,<'>'. Spaces are not allowed. This field
cannot be blank.
• VLAN Tag: Enable to tag the traffic going out from the Zyxel Device
•VLAN ID: Enter a VLAN ID. This 12-bit number uniquely identifies each VLAN. Allowed values are 1-4080.
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