Chapter 2 Initial Setup Wizard
USG FLEX H Series User’s Guide
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• Connection Test: Click Connection Test to check that you can access the Internet. If you cannot, click
Back and confirm that you entered the settings correctly. If you have, check that you got the correct
settings from your ISP or network administrator.
Figure 21 Interface Type - PPPoE
2.3.3.1 Possible Errors
Make sure that your Internet access information uses PPPoE as the WAN connection type. Re-enter your
PPPoE user name and password exactly as given. If it fails again, check with your Internet service
provider or administrator for correct WAN settings and user credentials.
2.4 System Time
It’s important to have correct date and time values in the logs. The Zyxel Device can automatically
update the time and date by detecting your time zone and whether Daylight Savings is in effect in that
time zone.
If your Zyxel Device cannot get the correct date and time, it may not able to connect to a time server.
Check the time server settings in System > Settings after you log into the Zyxel Device.
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