7-10 Troubleshooting and Global Customer Support 5702269-C
Advanced Energy
®
H006 Analog Setpoint
Selected
You have attempted to
change the regulation mode,
or a set point, when the
power supply has been set to
respond to an external
(analog) source.
De-assert the analog set
point and retry the function.
For more information see
command 17 in the “I/O
Communication and
Control” chapter.
H007 Faults Are
Active
You requested output On
while fault was active.
Clear fault and try again.
H009 Data Byte
Count Incorrect
The number of data bytes
sent does not match the
number of data bytes
required by the command.
Check the command's
requirements and resend the
command. For more
information see the “I/O
Communication and
Control” chapter.
H010 User Port Has
Priority
After selecting a target other
than 1 from the User port,
you have attempted to select
another target through
another interface (that is,
through either a serial port
or a panel).
Use the User port to select
the target. Or, to select the
target through another
interface, select target 1 from
the User port.
Note: When you have
selected a target
greater than 1 through
the User port, the User
port's target setting
has priority.
H012 Specified
Interface Not
Installed
You have attempted switch
to User control when your
power supply model is not
equipped with a User card.
Select another interface
(Local or Host). For more
information see the “I/O
Communication and
Control” chapter.
H016 Reset Target
Life
Target life counter is
enabled and has expired.
Reset the target life counter.
Table 7-3. Help Code Troubleshooting Table (Continued)
Help
Code
Number
Help Code
Message
Problem Indicated Suggested Action
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