Contents
Alcatel-Lucent 5620 Service Aware Manager, Release xvii
3HE 05723 TQZZA Edition 01 Troubleshooting Guide
4.3 Service and connectivity troubleshooting procedures............................. 4-4
Procedure 4-1 To identify whether a VPLS is part of an H-VPLS ............. 4-4
Procedure 4-2 To verify the operational and administrative states
of service components......................................................... 4-5
Procedure 4-3 To verify the FIB configuration.................................. 4-6
Procedure 4-4 To verify connectivity for all egress points in a
service using MAC Ping and MAC Trace ..................................... 4-6
Procedure 4-5 To verify connectivity for all egress points in a service
using MEF MAC Ping ............................................................ 4-8
Procedure 4-6 To measure frame transmission size on a service using
MTU Ping......................................................................... 4-9
Procedure 4-7 To verify the end-to-end connectivity of a service
using Service Site Ping........................................................ 4-10
Procedure 4-8 To verify the end-to-end connectivity of a service
tunnel using Tunnel Ping ..................................................... 4-12
Procedure 4-9 To verify end-to-end connectivity of an MPLS LSP
using LSP Ping.................................................................. 4-14
Procedure 4-10 To review the route for an MPLS LSP using LSP
Trace ............................................................................ 4-16
Procedure 4-11 To review ACL filter properties ............................... 4-17
Procedure 4-12 To view anti-spoof filters ...................................... 4-17
Procedure 4-13 To retrieve MIB information from a generic NE using
the snmpDump utility......................................................... 4-18
5 — Troubleshooting using topology maps 5-1
5.1 Network topology map overview ..................................................... 5-2
Interpreting map status indicators ................................................ 5-3
5.2 Troubleshooting alarms using topology maps....................................... 5-4
Procedure 5-1 To monitor alarm status on maps ............................... 5-5
Procedure 5-2 To find the source of an alarm using a map................... 5-5
Network management troubleshooting
6 — 5620 SAM LogViewer 6-1
6.1 5620 SAM LogViewer overview ........................................................ 6-2
Configuration ......................................................................... 6-2
Filters .................................................................................. 6-2
Plug-ins ................................................................................ 6-2
6.2 LogViewer GUI ........................................................................... 6-3
Overview .............................................................................. 6-3
6.3 LogViewer CLI............................................................................ 6-5
6.4 LogViewer GUI procedures............................................................. 6-5
Procedure 6-1 To display logs using the LogViewer GUI....................... 6-5
Procedure 6-2 To configure the LogViewer application using the GUI ..... 6-10
Procedure 6-3 To manage filters using the GUI Filter Manager ............. 6-12
Procedure 6-4 To specify a plug-in using the LogViewer GUI................ 6-14