BeneVision N1 - 6.5.5 Operation Failures; 6.5.6 Storage Failures; 6.5.7 Power Supply Failures

6-7
6.5.5 Operation Failures
Failure Description Possible Cause Troubleshooting
The monitor crashes. The system program is
faulty.
Refresh the system software.
The main board is faulty. Replace the main board.
The monitor is not
identified after being
connected to the main
monitor.
The infrared
communication board is
faulty.
Replace the infrared communication board.
After being connected
to the main monitor, the
monitor is identified but
displays no parameter
waveform.
The main board is faulty. Replace the main board.
The time is reset. The battery is faulty. Replace the battery.
The battery charging circuit
is faulty.
Replace the main board.
The main board is faulty. Replace the main board.
6.5.6 Storage Failures
Failure Description Possible Cause Troubleshooting
Historical data and
holographic waveforms
cannot be stored.
The data storage device is
faulty.
Restart N1. If the failure persists, enter the EMMC tab in the
Factory Maintenance menu to format the data storage device
or replace the main board.
The main board is faulty. Replace the main board.
N1 reports "Storage
Card Error".
The data storage device is
faulty.
Restart N1. If the failure persists, enter the EMMC tab in the
Factory Maintenance menu to format the data storage device
or replace the main board.
6.5.7 Power Supply Failures
Failure Description Possible Cause Troubleshooting
The battery cannot be
fully charged.
The battery is damaged. Replace the battery.
The main board is faulty. Replace the main board.
The battery cannot be
charged or a battery
charging error is
reported.
The battery is damaged. Replace the battery.
The main board is faulty. Replace the main board.
The battery cannot
supply power.
The battery is damaged. Replace the battery.
The battery connection
cable is faulty.
Verify that the battery connection cable is properly connected
and the plug is not damaged.
The main board is faulty. Replace the main board.
The system reports that
the DC power is too
high or too low.
The power supply is faulty. 1. Turn off the monitor and then restart it.
2. If the failure persists, replace the main board.