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Warranty
Brompton Technology Limited (”Brompton”) warrants that its Products will be free from
defects in materials and workmanship for a period of two (2) years (”Warranty Period”) from
the original date of purchase and that any spare parts will be free from defects in materials
and workmanship until the end of the Warranty Period or 3 months from the date of which
they have been incorporated into the Product, whichever is the later.
In the event that warranty service is required, please contact Brompton’s support email
address (support@bromptontech.com).
WARRANTY CONDITIONS
1. Brompton’s obligations are limited to the repair of the defective part or, at its dis-
cretion, replacement of the Product or the defective part with a new Product or part.
2. The warranty is only valid where Brompton has received payment in full for the
Product and the serial number has not been defaced.
3. It is the customer’s obligation to notify Brompton within one week of any suspected
defect and to return the Product prepaid to Brompton’s nominated service address.
Product will only be received under warranty when they are returned with a recog-
nised RMA number that has been issued by Brompton.
4. Warranty repairs must be carried out by a nominated Brompton employee or Bromp-
ton approved agent or service technician. No reimbursement will be made for repairs
carried out by non-Brompton personnel or dealers, and any such repair work or dam-
age to the product caused by such repair work will not be covered by this warranty.
5. Product is not considered to be defective in materials or workmanship by reason that it
requires adaptation in order to conform to national or local technical or safety stand-
ards in force in any country other than the one for which the Product was originally
designed or manufactured. This warranty will not cover, and no reimbursement will be
made for, such adaptation or any damage which may result.
6. This warranty covers none of the following:
1. Maintenance and repair or replacement of parts due to normal wear and tear.
2. Cost relating to transport, removal or installation of the Product.
3. Misuse, including the failure to use the Product for its normal purposes or incorrect
installation.
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