Brother MFC-J6920DW Service Manual

Confidential
2-71

Traces of paper pull-in roller
 Dirt on the paper
User Check
- Check whether the recording paper being used is within
the specification.
- Clean the paper pull-in roller.
Step Cause Solution
1 Paper pull-in roller defective Replace the paper pull-in roller.
User Check
- Check whether the recording paper being
used is not folded.
- Check whether the recording paper being
used is within the specification.
- Clean the related rollers by printing blank
paper.
- Clean the platen.
Step Cause Solution
1 Maintenance unit stained Clean the maintenance unit (refer to Fig. 2-10
(2-62).)
2 Foreign materials in the
reverse side of the head
Remove foreign materials.
3 Paper feed roller stained Replace the paper feed roller.
4 Paper ejection roller stained Replace the paper ejection roller.
5 Switchback roller stained Replace the switchback roller.

Brother MFC-J6920DW Specifications

General

Type	all in one
Tray Capacity	500
Automatic Document Feeder Capacity	35 sheets
Paper Size	11" x 17"
Paper Handling	up to 500 sheets
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 1200
Fax Function	yes
Cartridges	lc103bk/c/m/y
Number Of Cartridges	4
Internal Memory	no
Memory Card	yes
Network	wireless
Connectivity	usb
OS Compatibility	pc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connection	yes

Weight and Dimensions

Height	21.9 inches
Width	17 inches
Net Weight	36.4 pounds