Brother MFC-J6920DW Service Manual

Confidential
2-37

Error Code 52
Failed to detect the origin of the purge cam.
User Check
Remove the jammed paper in platen part.
Unable to Print 52 LCD
Step Cause Solution
1 Foreign materials in the
maintenance unit
Remove foreign materials.
2 Purge cam switch harness
connection failure
Reconnect the purge cam switch harness.
3 Paper feed motor defective Replace the paper feed motor.
4 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY.
5 Maintenance unit defective Replace the maintenance unit.
6 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J6920DW Specifications

General

Type	all in one
Tray Capacity	500
Automatic Document Feeder Capacity	35 sheets
Paper Size	11" x 17"
Paper Handling	up to 500 sheets
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 1200
Fax Function	yes
Cartridges	lc103bk/c/m/y
Number Of Cartridges	4
Internal Memory	no
Memory Card	yes
Network	wireless
Connectivity	usb
OS Compatibility	pc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connection	yes

Weight and Dimensions

Height	21.9 inches
Width	17 inches
Net Weight	36.4 pounds