Brother MFC-J6920DW Service Manual

Confidential
2-51

Error Code E2
Wired LAN MAC address not registered.
 Error Code E3
Wireless LAN MAC address not registered.
 Error Code E6
Main PCB ASSY EEPROM write error
 Error Code E9
NFC PCB initialization failed.
Unable to Print E2 LCD
Step Cause Solution
1 Main PCB defective Replace the main PCB ASSY.
Unable to Print E3 LCD
Step Cause Solution
1 Wireless LAN PCB ASSY
connection failure
Reconnect the wireless LAN PCB ASSY.
2 Wireless LAN PCB defective Replace the wireless LAN PCB ASSY.
3 Main PCB defective Replace the main PCB ASSY.
Unable to Print E6 LCD
Step Cause Solution
1 Main PCB defective Replace the main PCB ASSY.
Unable to Print E9 LCD
Step Cause Solution
1 NFC PCB harness connection
failure
Reconnect the NFC PCB harness.
2 NFC PCB defective Replace the NFC PCB.
3 LCD PCB ASSY defective Replace the LCD PCB ASSY.
4 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J6920DW Specifications

General

Type	all in one
Tray Capacity	500
Automatic Document Feeder Capacity	35 sheets
Paper Size	11" x 17"
Paper Handling	up to 500 sheets
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 1200
Fax Function	yes
Cartridges	lc103bk/c/m/y
Number Of Cartridges	4
Internal Memory	no
Memory Card	yes
Network	wireless
Connectivity	usb
OS Compatibility	pc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connection	yes

Weight and Dimensions

Height	21.9 inches
Width	17 inches
Net Weight	36.4 pounds