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Brother MFC-J6920DW Service Manual

Brother MFC-J6920DW
365 pages
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Confidential
2-40
Error Code 7E
Head property information not input.
Error Code 80
Recording paper size error (during FAX/list printing)
Registration sensor, paper width sensor detect unspecified papers.
User Check
- Check whether the recording paper being used is within the specification.
- Check that dark recording paper is not used.
- Clean the platen.
Unable to Print 7E LCD
Step Cause Solution
1 Head property information not
input
Input the head property information (refer to
Chapter 5, Section 1.3.25 "Updating of Head
Property Data and Backup/Restoration of Head
Calibration Data.")
2 Main PCB defective Replace the main PCB ASSY.
Wrong Paper Size / Wrong Paper LCD
Step Cause Solution
1 Registration actuator caught
on the surrounding parts
Set the registration actuator into place.
2 CR encoder strip stained Clean the CR encoder strip.
3 PF encoder disk stained Clean the PF encoder disk and flushing guide
(refer to Chapter 3, Section 1 "PRECAUTIONS
BEFORE PROCEEDING.")
4 CR encoder strip defective Replace the CR encoder strip.
5 PF encoder disk defective Replace the PF encoder disk.
6 Paper width sensor defective Replace the carriage PCB ASSY.
7 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY.
8 Registration sensor defective Replace the registration sensor PCB ASSY.
9 Carriage motor defective Replace the carriage motor ASSY.
10 Paper feed motor defective Replace the paper feed motor.
11 Main PCB defective Replace the main PCB ASSY.

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Brother MFC-J6920DW Specifications

General IconGeneral
Typeall in one
Tray Capacity500
Automatic Document Feeder Capacity35 sheets
Paper Size11" x 17"
Paper Handlingup to 500 sheets
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Copier Resolution Monoup to 2400 x 1200
Copier Resolution Colorup to 2400 x 1200
Fax Functionyes
Cartridgeslc103bk/c/m/y
Number Of Cartridges4
Internal Memoryno
Memory Cardyes
Networkwireless
Connectivityusb
OS Compatibilitypc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Height21.9 inches
Width17 inches
Net Weight36.4 pounds

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