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Brother MFC-J6920DW Service Manual

Brother MFC-J6920DW
365 pages
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Confidential
2-45
Error Code 8F
Paper feed motor cannot stop. Or, PF encoder sensor cannot detect rotation of the
paper feed motor.
Error Code A1
Document scanner sensor detects that document scanner is open.
User Check
- Close the document scanner unit.
Error Code A2
Document scanning position sensor detects length of document 900 mm or more.
User Check
- Check whether the document scanned is longer than the specified limit.
- Remove the jammed document.
Unable to Print 8F LCD
Step Cause Solution
1 Paper feed motor harness
connection failure
Reconnect the paper feed motor harness.
2 Paper feed roller belt out of
place
Set the paper feed roller belt into place.
3 Main PCB defective Replace the main PCB ASSY.
Cover is Open LCD
Step Cause Solution
1 Document scanner actuator
out of place
Set the document scanner actuator into place.
2 Document scanner sensor
defective
Replace the document scanner sensor.
3 Document scanner unit boss
broken
Replace the document scanner unit.
4 Main PCB defective Replace the main PCB ASSY.
Document Jam LCD
Step Cause Solution
1 Document scanning position
actuator caught on the
surrounding parts
Set the document scanning position actuator
into place.
2 Document scanning position
sensor defective
Replace the document scanning position
sensor.
3 Document feed roller worn out/
ADF motor defective
Replace the ADF unit.
4 Main PCB defective Replace the main PCB ASSY.

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Brother MFC-J6920DW Specifications

General IconGeneral
Typeall in one
Tray Capacity500
Automatic Document Feeder Capacity35 sheets
Paper Size11" x 17"
Paper Handlingup to 500 sheets
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Copier Resolution Monoup to 2400 x 1200
Copier Resolution Colorup to 2400 x 1200
Fax Functionyes
Cartridgeslc103bk/c/m/y
Number Of Cartridges4
Internal Memoryno
Memory Cardyes
Networkwireless
Connectivityusb
OS Compatibilitypc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Height21.9 inches
Width17 inches
Net Weight36.4 pounds

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