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Brother MFC-J6920DW Service Manual

Brother MFC-J6920DW
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Confidential
2-34
Error Code 43
Head thermistor defective
Head thermistor detects -20 °C or less and 80 °C or more when power is ON.
Error Code 44
Head driver IC detects abnormal temperature during operation or standby.
Error Code 46
Purge count or flushing count overflown.
Unable to Print 43 LCD
Step Cause Solution
1 Carriage flat cable connection
failure
Reconnect the carriage flat cable.
2 Head thermistor defective Replace the head/carriage unit.
3 Main PCB defective Replace the main PCB ASSY.
Unable to Print 44 LCD
Step Cause Solution
1 Carriage flat cable connection
failure
Reconnect the carriage flat cable.
2 Head property information not
input
Input the head property information (refer to
Chapter 5, Section 1.3.25 "Updating of Head
Property Data and Backup/Restoration of Head
Calibration Data.")
3 Head defective Replace the head/carriage unit.
4 Main PCB defective Replace the main PCB ASSY.
Unable to Print 46 / Ink Absorber Full LCD
Step Cause Solution
1 Ink absorber box or flushing
box full
Replace ink absorber box or flushing box,
resetting purge counter or flashing counter.
2 Main PCB defective Replace the main PCB ASSY.

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Brother MFC-J6920DW Specifications

General IconGeneral
Typeall in one
Tray Capacity500
Automatic Document Feeder Capacity35 sheets
Paper Size11" x 17"
Paper Handlingup to 500 sheets
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Copier Resolution Monoup to 2400 x 1200
Copier Resolution Colorup to 2400 x 1200
Fax Functionyes
Cartridgeslc103bk/c/m/y
Number Of Cartridges4
Internal Memoryno
Memory Cardyes
Networkwireless
Connectivityusb
OS Compatibilitypc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Height21.9 inches
Width17 inches
Net Weight36.4 pounds

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