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Brother MFC-J6920DW Service Manual

Brother MFC-J6920DW
365 pages
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Confidential
2-43
Error Code 88
Recording paper jam
Switchback sensor cannot detect paper feeding state even papers are fed during
printing.
User Check
- Remove the jammed paper in platen part and front part.
Error Code 89
Paper width sensor cannot detect origin specified on the paper feed roller.
Fig. 2-7
Paper Jam LCD
Step Cause Solution
1 Foreign materials in the
feeding path
Remove foreign materials.
2 Switchback actuator out of
place
Set the switchback frame ASSY into place.
3 Switchback sensor harness
connection failure
Reconnect the switchback sensor harness.
4 Paper feed roller,
paper ejection roller stained
Clean the related rollers.
5 Paper feed roller,
paper ejection roller defective
Replace related rollers.
6 Main PCB defective Replace the main PCB ASSY.
Unable to Print 89 LCD
Step Cause Solution
1 PF encoder disk stained Clean the PF encoder disk and flushing guide
(refer to Chapter 3, Section 1 "PRECAUTIONS
BEFORE PROCEEDING.")
2 PF home position detection
lever stained
Clean the PF home position detection lever and
the flushing guide.
(refer to Chapter 3, Section 1 "PRECAUTIONS
BEFORE PROCEEDING.")
3 PF encoder disk defective Replace the PF encoder disk.
4 PF home position detection
lever out of place
Set the PF home position detection lever into
place.
5 Paper width sensor or carriage
PCB defective
Replace the carriage PCB ASSY.
6 Main PCB defective Replace the main PCB ASSY.
PF home position detection lever

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Brother MFC-J6920DW Specifications

General IconGeneral
Typeall in one
Tray Capacity500
Automatic Document Feeder Capacity35 sheets
Paper Size11" x 17"
Paper Handlingup to 500 sheets
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Copier Resolution Monoup to 2400 x 1200
Copier Resolution Colorup to 2400 x 1200
Fax Functionyes
Cartridgeslc103bk/c/m/y
Number Of Cartridges4
Internal Memoryno
Memory Cardyes
Networkwireless
Connectivityusb
OS Compatibilitypc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Height21.9 inches
Width17 inches
Net Weight36.4 pounds

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