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Brother MFC-J6920DW Service Manual

Brother MFC-J6920DW
365 pages
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Confidential
2-44
Error Code 8A
PF encoder sensor cannot detect rotation of the paper feed motor.
User Check
- Remove the jammed paper in jam clear cover part, platen part and front part.
Error Code 8C
Excessive current protection activated for the driver IC during paper feed motor
operation.
User Check
- Remove the jammed paper in jam clear cover part, platen part and front part.
PAPER JAM LCD
Step Cause Solution
1 Foreign materials in the
feeding path
Remove foreign materials.
2 Paper feed motor harness
connection failure
Reconnect the paper feed motor harness.
3 PF encoder sensor harness
connection defective
Reconnect the PF encoder sensor harness.
4 PF roller belt out of place Set the PF roller belt into place.
5 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY.
6 PF encoder disk defective Replace the PF encoder disk.
7 Paper feed motor defective Replace the paper feed motor.
8 Main PCB defective Replace the main PCB ASSY.
PAPER JAM LCD
Step Cause Solution
1 Foreign materials in the
feeding path
Remove foreign materials.
2 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY.
3 Paper feed motor defective Replace the paper feed motor.
4 Main PCB defective Replace the main PCB ASSY.

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Brother MFC-J6920DW Specifications

General IconGeneral
Typeall in one
Tray Capacity500
Automatic Document Feeder Capacity35 sheets
Paper Size11" x 17"
Paper Handlingup to 500 sheets
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Copier Resolution Monoup to 2400 x 1200
Copier Resolution Colorup to 2400 x 1200
Fax Functionyes
Cartridgeslc103bk/c/m/y
Number Of Cartridges4
Internal Memoryno
Memory Cardyes
Networkwireless
Connectivityusb
OS Compatibilitypc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Height21.9 inches
Width17 inches
Net Weight36.4 pounds

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