Brother MFC-J6920DW Service Manual

Confidential
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Error Code 5A
Abnormal stop of purge cam being driven.
Error Code 5B
Pump of maintenance unit stopped abnormally during exhaustion/suction.
Error Code 5D
Excessive current protection activated for the driver IC during purge cam operation.
Error Code 5E
Excessive current protection activated for the driver IC during pump operation.
User Check
Remove the jammed paper in platen part.
Unable to Print 5A LCD
Unable to Print 5B LCD
Unable to Print 5D LCD
Unable to Print 5E LCD
Step Cause Solution
1 Foreign materials in the
maintenance unit
Remove foreign materials.
2 PF encoder disk stained Clean the PF encoder disk and flushing guide
(refer to Chapter 3, Section 1 "PRECAUTIONS
BEFORE PROCEEDING.")
3 PF encoder disk defective Replace the PF encoder disk.
4 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY.
5 Ink supply tubes bent Replace the ink refill ASSY.
6 Paper feed motor defective Replace the paper feed motor.
7 Maintenance unit defective Replace the maintenance unit.
8 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J6920DW Specifications

General

Type	all in one
Tray Capacity	500
Automatic Document Feeder Capacity	35 sheets
Paper Size	11" x 17"
Paper Handling	up to 500 sheets
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 1200
Fax Function	yes
Cartridges	lc103bk/c/m/y
Number Of Cartridges	4
Internal Memory	no
Memory Card	yes
Network	wireless
Connectivity	usb
OS Compatibility	pc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connection	yes

Weight and Dimensions

Height	21.9 inches
Width	17 inches
Net Weight	36.4 pounds