Confidential
2-75
4.7.3 Document jam
Document jam around ADF cover
User Check
- Check that document is loaded correctly in the document tray.
- Adjust the document guide to match the document size.
- Check that the document shorter than the specified size is not loaded.
- Check that thickness of the document is 64 to 90 g/m
2
.
- Check that the document is not curled or folded.
- Check that the number of documents loaded in the document tray is within specified
volume.
- Close the ADF cover securely.
Step Cause Solution
1 Foreign materials in adjacent
area of ADF cover
Remove foreign materials.
2 ADF cover ASSY not mounted
in place
Set the ADF cover ASSY into place.
3 Upper document chute not
mounted in place
Set the upper document chute into place.
4 ADF separation pad holder
ASSY not mounted in place
Set the ADF separation pad holder ASSY into
place.
5 Separation pad spring not
mounted in place
Set the separation pad spring into place.
6 Document scanning position
actuator not mounted in place
Set the document scanning position actuator
into place.
7 ADF cover ASSY damaged,
broken
Replace the ADF cover ASSY.
8 ADF separation pad defective Replace the ADF separation pad.
9 Document scanning position
sensor defective
Replace the document scanning position
sensor PCB ASSY.
10 Upper document chute
damaged, broken
Replace the ADF unit.
11 Main PCB defective Replace the main PCB ASSY.
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