Brother MFC-J6920DW Service Manual

Confidential
2-76

Document jam inside ADF
User Check
- Check that document is loaded correctly in the document tray.
- Adjust the document guide to match the document size.
- Check that the document shorter than the specified size is not loaded.
- Check that thickness of the document is 64 to 90 g/m
2
.
Step Cause Solution
1 Foreign materials inside ADF Remove foreign materials.
2 Document pressure bar not
mounted in place
Set the document pressure bar into place.
3 Upper document chute not
mounted in place
Set the upper document chute into place.
4 Document scanning position
actuator not mounted in place
Set the document scanning position actuator
into place.
5 Document scanning position
sensor defective
Replace the document scanning position
sensor PCB ASSY.
6 Feeding path in ADF unit
damaged, broken
Replace the ADF unit.
7 Feeding path inside document
scanner unit damaged, broken
Replace the document scanner unit.
8 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J6920DW Specifications

General

Type	all in one
Tray Capacity	500
Automatic Document Feeder Capacity	35 sheets
Paper Size	11" x 17"
Paper Handling	up to 500 sheets
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 1200
Fax Function	yes
Cartridges	lc103bk/c/m/y
Number Of Cartridges	4
Internal Memory	no
Memory Card	yes
Network	wireless
Connectivity	usb
OS Compatibility	pc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connection	yes

Weight and Dimensions

Height	21.9 inches
Width	17 inches
Net Weight	36.4 pounds