Brother MFC-J6920DW Service Manual

Confidential
2-80

Completely blank
 Straight vertical stripes
User Check
- Check that documents are not reversed.
- Check that they are set in the ADF tray securely.
Step Cause Solution
1 White level correction data
failure
Carry out maintenance 55.
2 First side or second side CIS
flat cable connection failure
Reconnect the first side or second side CIS flat
cable.
3 The first side or second side
CIS flat cable defective
Replace the first side or second side CIS flat
cable.
4 First side or second side CIS
unit defective
Replace the first side or second side CIS unit.
5 Main PCB defective Replace the main PCB ASSY.
User Check
- Clean document cover glass or ADF glass.
- Clean the document pressure bar.
Step Cause Solution
1 Foreign materials on the lens
surface of CIS unit
Remove foreign materials.
2 First side or second side CIS
unit defective
Replace the first side or second side CIS unit.

Brother MFC-J6920DW Specifications

General

Type	all in one
Tray Capacity	500
Automatic Document Feeder Capacity	35 sheets
Paper Size	11" x 17"
Paper Handling	up to 500 sheets
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 1200
Fax Function	yes
Cartridges	lc103bk/c/m/y
Number Of Cartridges	4
Internal Memory	no
Memory Card	yes
Network	wireless
Connectivity	usb
OS Compatibility	pc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connection	yes

Weight and Dimensions

Height	21.9 inches
Width	17 inches
Net Weight	36.4 pounds