Troubleshooting
Problems & Possible Solutions 8 - 17
8
I have connected a
Bluetooth Mouse but it
loses the Bluetooth
connection and no
longer responds after a
short period of inactivity.
This is an issue with this mouse model and the Intel Wireless 7260 WLAN and Bluetooth combo
module series. To resolve this issue do the following:
5. Go to the Device Manager control panel in Windows.
6. Click the arrow alongside
Bluetooth
to expand the menu if required.
7. Double-click
Intel(R) Wireless Bluetooth(R) 4.0 + HS Adapter
.
8. Click the
Power Management
tab.
9. Make sure that the tickbox alongside “
allow the computer to turn off this device to
save power
” doesn’t have a tick alongside it.
10. Click
OK
and close the control panel.
Figure 8 - 1 - Device Manager (Bluetooth)
Problem Possible Cause - Solution
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