Troubleshooting
8-72 Chapter 8: Service & maintenance 99-145912-A
8.9 Troubleshooting
8.9.1 Overview
This section describes an initial check of the primary functions of the
SAILOR 100 GX system, and provides some guidelines for
troubleshooting.
Generally, if a fault occurs without any obvious reason, it is always
recommended to observe the LEDs and the ACU display showing the
active events. Possible failure states are shown in the web interface and
the display of the ACU:
• SAFE MODE (e.g. hardware error, missing communication link
between the ADU and ACU, excessive ship motion)
• XIM error (after exchange of modules)
• ADU POST error (hardware error)
• ACU POST error (hardware error)
For information on the function of the LEDs, see Status signalling with
LEDs and status messages on page 8-11.
For a list of all the error messages and warnings, see Event messages –
overview on page C-1.
8.9.2 Event list for troubleshooting
You can use the event list for troubleshooting. It is described in detail at
Help desk and diagnostic report on page 8-2.
You can download the event list as part of a diagnostic report.
8.9.3 Diagnostics report for troubleshooting
You can generate a diagnostic report containing results from the POST,
all events and system log information since the last reset to factory
default. For more information see To send a diagnostics report on
page 6-35.
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