Dell 2155cn - The Entire Output Is Blank

694 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
The entire output is blank
3 Replace the PHD unit if you have a spare unit.
a Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
b After you replace the PHD unit, click Chart
Print on the Diagnosis tab.
c Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No
1 The toner cartridges may be low or need to be
replaced. Confirm the amount of toner left in
each toner cartridge.
a Check the toner level in the Status tab in the
Status Monitor.
b Replace the toner cartridges as necessary.
Does this solve your problem?
The task is
complete.
Go to action 2.
2 If you are using non-Dell brand toner cartridges,
disable the Non-Dell Toner option.
a Launch the Tool Box, and click Non-Dell
Ton er
on the Printer Maintenance tab.
b Ensure that the On check box is not selected.
Does this solve your problem?
The task is
complete.
Go to action 3.
Action Yes No
Downloaded from ManualsPrinter.com Manuals