Dell 2155cn - Streaks appear on the output

696 Troubleshooting Guide
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Streaks appear on the output
8 Ensure that the dispense motor for each toner
cartridge functions properly.
a Launch the Tool Box, and click Machine
Check on the Diagnosis tab.
b Select Dispense Motor Check (Yellow) ,
Dispense Motor Check (Magenta) ,
Dispense Motor Check (Cyan) , or Dispense
Motor Check (Black) from the drop-down
list box, and click the Start button.
c Click the Play of Sound button to check the
motor sound.
d Repeat steps b and c to perform Dispense
Motor Check for the rest of the toner
cartridges.
NOTE: You can perform Dispense
Motor Check for CMYK in any order
you desire.
Does the dispense motor function properly?
Go to action 9. Contact Dell.
9 Replace the PHD unit if you have a spare unit.
a Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
b After you replace the PHD unit, click Chart
Print on the Diagnosis tab.
c Click the 4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No
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