Dell 2155cn - Wrinkled;Stained Paper

Troubleshooting Guide 707
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Wrinkled/Stained paper
Action Yes No
1 Locate the cause of the problem using the Pitch
Configuration Chart.
a Launch the Tool Box, and click Chart Print
on the Diagnosis tab.
b Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does the output match with the pattern for auger
mark?
Go to action 2. Contact Dell.
2Execute the Clean Developer.
a Launch the Tool Box, and click Clean
Developer on the Diagnosis tab.
b Click the Start button.
c After you execute the Clean Developer , click
Chart Print on the Diagnosis tab.
d Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is
complete.
Go to action 3.
3 Replace the PHD unit if you have a spare unit.
See "Replacing the Print Head Device (PHD)
Unit" and "
Installing a PHD Unit ."
Does this solve your problem?
The task is
complete.
Contact Dell.
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