704 Troubleshooting Guide
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DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Bead-Carry-Out (BCO)
2 Replace the PHD unit if you have a spare unit.
a
Replace the PHD unit. See "
Replacing the
Print Head Device (PHD) Unit
" and
"Installing a PHD Unit."
b
After you replace the PHD unit, click
Chart
Print
on the
Diagnosis
tab.
c
Click the
4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No
1 If the printer is installed in a high altitude
location, set the altitude of the location.
a
Launch the Tool Box, and click
Adjust
Altitude
on the
Printer Maintenance
tab.
b
Select the value close to the altitude of the
location where the printer is installed.
Does this solve your problem?
The task is
complete.
Go to action 2.
2 Replace the PHD unit if you have a spare unit.
See "Replacing the Print Head Device (PHD)
Unit" and "
Installing a PHD Unit
."
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No
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