Troubleshooting Guide 703
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2 Execute the PHD Refresh Mode.
a
Launch the Tool Box, and click
Refresh
Mode
on the
Diagnosis
tab.
b
After you start the
Drum Refresh Mode
,
click
Chart Print
on the
Diagnosis
tab.
c
Click the
4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is
complete.
Go to action 3.
3 Replace the PHD unit if you have a spare unit.
See "Replacing the Print Head Device (PHD)
Unit" and "
Installing a PHD Unit
."
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No
1 Execute the PHD Refresh Mode.
a
Launch the Tool Box, and click
Refresh
Mode
on the
Diagnosis
tab.
b
After you start the
Drum Refresh Mode
,
click
Chart Print
on the
Diagnosis
tab.
c
Click the
4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is
complete.
Go to action 2.
Action Yes No
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