Dell 2155cn - Page 728

726 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Cannot scan using WIA on a
Windows Server 2003
computer.
Enable WIA on the computer.
To enable WIA:
1 Click Start , point to Administrative Tools , and then
click Services .
2 Right-click Windows Image Acquisition (WIA) , and
then click Start .
Cannot scan using TWAIN or
WIA on a Windows Server
2008 or Windows Server 2008
R2 computer.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1 Click Start , point to Administrative Tools , and then
click Server Manager .
2 Under Features Summary , click Add Features .
3 Select the Desktop Experience check box, click Next ,
and then click
Install .
4 Restart the computer.
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