Appendix - User info codes_01/2016 - 63 -
Code
no.
Description Resolution procedure
2 Tool connected 1- The tool is connected and correctly recognized by the controller.
3 No tool connected 1- Tool has been disconnected.
2- If the tool is not physically disconnected, check the tool cable.
4 Span failure 1- Span value from torque sensor is outside bounds.
2 -Try once again to start the tool with no mechanical constraints. If the problem occurs again,
contact your Desoutter representative for support
5 Offset failure 1- Offset value from torque sensor is outside bounds.
2- Try once again to start the tool with no mechanical constraints. If the problem occurs again,
contact your Desoutter representative for support.
6 Tool motor rotor locked 1-Unable to start tool motor (rotor is locked), change your tool
2-Contact your Desoutter representative for support
7 Tool motor too hot 1- Tool is locked because its maximum motor temperature has been reached.
2- Tool will remain locked until the motor temperature comes back to its normal value.
8 Tool angle fault 1- Problem detected with the tool angle sensor
2- The tool needs maintenance.
3- Contact your Desoutter representative for support
9 Tool invalid parameters 1- Please check the tool compatiblity.
2- The tool memory cannot be read or is invalid.
3- The tool needs maintenance. If the problem occurs again, contact your Desoutter representative
for support.
10 Tool calibration alarm date expired 1- The tool calibration date has expired.
2- A tool calibration procedure needs to be done to ensure the measurement accuracy.
12 Tool EEPROM could not be read 1- The tool memory cannot be read or is invalid.
2- The tool needs maintenance. If the problem occurs again, contact your Desoutter representative
for support.
13 Tool motor bad ground connection 1- Phase-phase or phase to ground shortcircuit.
2- Disconnect the tool. Contact your Desoutter representative for support.
14 Tool torque power default 1- The torque sensor is not corrrectly supplied
2- The tool needs maintenance. If the problem occurs again, contact your Desoutter representative
for support.
15 Tool locked on reject 1- The tool is locked forward after a NOK.
2- Unlock the tool in function of the "lock on reject option" selection i.e. by reversing, loosening or
input.
16 Tool locked by Open Protocol 1- Tool has been locked by Open Protocol
2- Unlock the tool by sending an Enable tool message via Open Protocol
17 Loosening prohibited 1- Loosening is prohibited
2- The loosening is disabled in the Assembly action
3- The batch count type OK + NOK is used
18 Tool torque out of range 1- The target torque value is above the tool max. torque.
2- Check Pset settings against tool characteristics.
19 Tool communication error 1- Tool communication error.
2- Check tool and cable connections. If the problem occurs again, contact your Desoutter
representative for support.
20 Tool LED over current 1-Tool LED are not corrrectly supplied
2- Disconnect and reconnect the tool. If the problem occurs again, contact your Desoutter
representative for support.
21 Number of retries reached 1- The number of retries max has been reached.
2- The tool is locked.
3- The running Assembly Process has to be aborted.
22 Tool locked, lift correct socket 1- The tool is locked. Put all sockets back and lift the correct socket(s) combination.
23 Unsupported tool 1- The tool connected to the controller is not supported.
2- Contact your Desoutter representative for more information.
24 Tool loosening prohibited by VW
XML
1- Loosening is disabled by VWXML protocol
25 Tool tightening prohibited by VW
XML
1- Tightening is prohibited by VWXML protocol
26 Tool maintenance alarm 1 1- Tool maintenance tightening counter has been reached
27 Tool maintenance alarm number 2 1- Tool maintenance tightening counter has been reached
28 CVI3 and ExBC SW versions
incompatible
1 - Battery tool version and controller version are not compatible.
29 The battery is empty 1- The battery is discharged. The tool cannot tighten.
2- Recharge the battery.
30 The battery is low 1- The battery is low.
2- Recharge the battery.
31 Battery error 1- Abnormal battery voltage, the tool cannot tighten.
2- Recharge the battery. If the problem occurs again, replace the battery.
APPENDIX - USER INFO CODES