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The remote control does not work

Check Remedy

Is the remote control light-emitting area pointing towards the

remote receiver on the projector during operation?

Point the remote control towards the remote receiver.

s "Remote control operating range" p.25

Is the remote control too far from the projector? Check the operating range.

s "Remote control operating range" p.25

Is direct sunlight or strong light from fluorescent lamps shining onto

the remote receiver?

Set the projector up in a location where strong light does not shine onto the remote receiver.

Is the correct setting for the Remote Receiver selected? Check the Remote Receiver from the Configuration menu.

s Settings - Remote Receiver p.149

Are the batteries dead or have the batteries been inserted correctly? Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary.

s "Replacing the remote control batteries" p.24

Are the remote control ID and the projector ID matched? Make sure the ID for the projector you want to operate and the ID for the remote control match. To operate all projectors

by remote control regardless of the ID setting, set the [ID] switch on the remote control to Off.

s "ID Settings" p.44

Does Remote Control Type match the remote control that you are

using?

Check the Remote Control Type on the configuration menu.

s Extended - Operation - Advanced - Remote Control Type p.151

Is the optional remote control cable connected to the projector's

Remote port?

When the remote control cable is connected, the projector's remote receiver is disabled. When not using the remote

control cable set, disconnect it from the Remote port.

Is Control Communications or Extron XTP set to On? The Remote port is disabled. When using the optional remote control cable set, set Control Communications or Extron

XTP to Off.

s Extended - HDBaseT p.151

Is the remote control button lock set? When the remote control button lock is set, buttons except for those needed for basic remote control operations are

deactivated. Hold down the [

] button to cancel the remote control button lock.

s "Remote control button lock" p.124

Problem Solving

203