158
Printing from a Computer is Impossible or Becomes Suddenly
Impossible
Checking Whether the Printer Driver Is Installed
Check whether or not the required software and applications are installed on the computer.
To print with this printer, a printer driver is required. Check whether or not the printer driver
is installed by following the steps below.
1
Display Devices and Printers on the computer.
2
Check that the printer name is displayed. If not, the printer driver is not
installed.
3
Install the printer driver. (U "Installing the Printer Driver" on page 28)
Reconnecting the Printer and Computer
1
Check the cable connections.
Check that the power cable and the USB cable or wired LAN cable are connected properly.
2
Reconnect all of the devices.
When USB connection
• Disconnect the USB cable and then reconnect it.
• If the computer has multiple USB ports, connect the cable to a different port.
When wired LAN connection
• Device connected by wired LAN may have become unstable. Restart the network
function.
• Turn off the all devices.
• Wait approximately 10 seconds. Then turn on the devices from the networking device,
the computer, and then the printer in that order.
3
Check that data is sent from the computer to the printer.
For the check procedure, refer to "Checking the Print Data" on page 159.
Q Note
If you have a network administrator, follow the instructions of the
administrator.
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