Image Quality Trouble
445
Problem Solving
15
Symptom Cause Remedy
Printing is faint.
(smudged,
unclear)
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.249).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge [A1],
[A2], [A3], or [A4] (for customers having a
spot maintenance contract)" (P.415).
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new
one.
Refer to "Replacing Consumables" (P.410).
Black or colored
dots are printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge [A1],
[A2], [A3], or [A4] (for customers having a
spot maintenance contract)" (P.415).
Black or colored
lines are printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge [A1],
[A2], [A3], or [A4] (for customers having a
spot maintenance contract)" (P.415).
The laser scanner (ROS:
Raster Output Scanner) is
dirty inside the machine.
Clean inside the machine.
Refer to "Cleaning the Inside of the Machine
(Laser Scanner)" (P.425).
The document glass on the
document feeder is dirty.
Clean the document glass.
Refer to "Cleaning the Film and Constant
Velocity Transport Glass" (P.428).
Dirt appears at
equal intervals.
The paper feeder is dirty. Print a few pages to remove the dirt.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge [A1],
[A2], [A3], or [A4] (for customers having a
spot maintenance contract)" (P.415).