Image Quality Trouble
447
Problem Solving
15
White areas or
white or colored
stripes appear.
The laser scanner may be
dirty.
Clean the laser scanner.
Refer to "Cleaning the Inside of the Machine
(Laser Scanner)" (P.425).
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.249).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.249).
The output is
entirely faint.
When the Tray 5 (Bypass) is
used, the size and type of
the loaded paper are
different from the settings
on the print driver.
Load correct paper into the Tray 5
(Bypass).
Refer to "Loading Paper in the Tray 5 (Bypass)"
(P.250).
Two or more sheets may be
fed at once.
Fan the paper well and load it again.
Refer to "Loading Paper" (P.249).
Paper becomes
wrinkled.
Text is blurred.
The paper is unsuitable. Replace the paper with new one.
Refer to "Loading Paper" (P.249).
Paper has been added to
the loaded paper.
The paper is damp.
White or color
patches appear
vertically.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge [A1],
[A2], [A3], or [A4] (for customers having a
spot maintenance contract)" (P.415).
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new
one.
Refer to "Replacing Consumables" (P.410).
The laser scanner may be
dirty.
Clean the laser scanner.
Refer to "Cleaning the Inside of the Machine
(Laser Scanner)" (P.425).
Symptom Cause Remedy
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