15 Problem Solving
474
Problem Solving
15
016-508
O [Cause] Failed to forward the image log to the server using the
Image Log Control feature.
[Remedy] Set the machine's image log forwarding rule on the server.
016-509
O [Cause] Failed to forward the image log to the server using the
Image Log Control feature because the machine's image
log forwarding rule has not been set on the server.
[Remedy] Either set the machine's image log forwarding rule on the
server, or set [Auto Transfer] to [Off] under [Forward
Image Log].
016-510
O [Cause] Failed to forward the image log to the server using the
Image Log Control feature because the machine's image
log forwarding rule has not been set on the server.
[Remedy] Set the machine's image log forwarding rule on the server.
016-511
016-512
O [Cause] Failed to forward the image log to the server using the
Image Log Control feature because the machine's image
log forwarding rule has not been set on the server
correctly.
[Remedy] Set the machine's image log forwarding rule on the server.
016-522
O [Cause] LDAP server SSL authentication error. Unable to get an
SSL client certificate.
[Remedy] The LDAP server is requesting an SSL client certificate.
Set an SSL client certificate on the machine.
016-523
O [Cause] LDAP server SSL authentication error. The server
certificate data is incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP
server. Register the root certificate for the LDAP server's
SSL certificate to the machine.
016-524
O [Cause] LDAP server SSL authentication error. The server
certificate will expire soon.
[Remedy] Change the SSL certificate of the LDAP server to a valid
one. This error can be cleared if you select [Off] for
[Authentication with SSL] under [LDAP Server / Directory
Service] on the machine; however, note that selecting this
option will not ensure the validity of the LDAP server.
016-525
O [Cause] LDAP server SSL authentication error. The server
certificate has expired.
[Remedy] Change the SSL certificate of the LDAP server to a valid
one. This error can be cleared if you select [Off] for
[Authentication with SSL] under [LDAP Server / Directory
Service] on the machine; however, note that selecting this
option will not ensure the validity of the LDAP server.
016-526
O [Cause] LDAP server SSL authentication error. The server name
does not match the certificate.
[Remedy] Set the same LDAP server address to the machine and
the SSL certificate of the LDAP server. This error can be
cleared if you select [Off] for [Authenticaiton with SSL]
under [LDAP Server / Directory Service] on the machine;
however, note that selecting this option will not ensure the
validity of the LDAP server.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.