Error Code
473
Problem Solving
15
016-455
O [Cause] Connection to the SNTP server was timed out.
[Remedy] Check the network cable connection and the IP address of
the SNTP server.
Refer to the Network Administrator Guide for details.
016-456
O [Cause] Received from the SNTP server a message saying that it
was not synchronized with the standard time source.
[Remedy] Check the SNTP server settings.
Refer to the Network Administrator Guide for details.
016-461
O [Cause] If [High] has been selected for [Forwarding Secure Level]
under [Forward Image Log] and image log forwarding was
interrupted for some reason, a new job cannot be created
due to creation restriction.
[Remedy] Check the status of the network or image log server to take
measures for this image log forwarding problem.
Take one of the following actions:
z
Check the forwarding settings, and forward all the
unforwarded logs again.
z
Change the [Forwarding Secure Level] setting for image
logs to [Low].
Note that selecting [Low] may delete the unforwarded
image logs.
016-503
O [Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on the CentreWare Internet Services if the SMTP
server settings are correct. Also, check the DNS server
settings.
016-504
O [Cause] Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services if the POP3
server settings are correct. Also, check the DNS server
settings.
016-505
O [Cause] Unable to login to the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
016-506
O [Cause] Unable to write the image log because the image log
saving space is insufficient on the machine.
[Remedy] Execute the job again. If this error persists, take one of the
following actions:
z
Delete unnecessary image logs.
z
Change the [Creation Secure Level] setting for image
logs to [Low].
Note that selecting [Off] will not secure the contents of
created image logs.
016-507
O [Cause] Failed to forward the image log to the server using the
Image Log Control feature.
[Remedy] Either set the machine's image log forwarding rule on the
server, or set [Auto Transfer] to [Off] under [Forward
Image Log].
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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