15 Problem Solving
490
Problem Solving
15
018-720
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "20" (attribute exists) for Address Book inquiry.
[Remedy] The LDAP server has an Attribute problem. Have the
network administrator check the LDAP server status.
018-721
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "21" (invalid syntax) for Address Book inquiry.
[Remedy] The LDAP server has an Attribute problem. Have the
network administrator check the LDAP server status.
018-732
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "32" (no such object) for Address Book inquiry.
[Remedy] The target e-mail address does not exist. Check the e-mail
address you entered and the e-mail address registered on
the LDAP server.
018-733
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "33" (incorrect alias) for Address Book inquiry.
[Remedy] The LDAP server has a Name problem. Have the network
administrator check the LDAP server status.
018-734
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "34" (invalid DN syntax) for Address Book inquiry.
[Remedy] The LDAP server has a Name problem. Check the user
name and password to cancel an incorrect password. If
the problem persists, have the network administrator
check the authentication settings and status of the LDAP
server.
018-735
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "35" (object is leaf) for Address Book inquiry.
[Remedy] The LDAP server has a Name problem. Have the network
administrator check the LDAP server status.
018-736
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "36" (alias dereferencing problem) for Address Book
inquiry.
[Remedy] The LDAP server has a Name problem. Have the network
administrator check the LDAP server status.
018-748
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "48" (inappropriate authentication) for Address Book
inquiry.
[Remedy] The LDAP server has a security problem. Have the
network administrator check the authentication settings on
the LDAP server.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.