Error Code
489
Problem Solving
15
018-710
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "10" (referral) for Address Book inquiry.
[Remedy] No registered items were found in the specified retrieval
range. Have the network administrator check the
authentication settings.
018-711
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "11" (admin limit exceeded) for Address Book inquiry.
[Remedy] Have the network administrator check the operational
status of the server.
018-712
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "12" (unavailable extension) for Address Book inquiry.
[Remedy] Have the network administrator check the operational
status of the server.
018-713
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "13" (confidentiality required) for Address Book inquiry.
[Remedy] Have the network administrator check the operational
status of the server.
018-714
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "14" (SASL bind in progress) for Address Book inquiry.
[Remedy] Retry after waiting for a while. If the problem persists,
check with your network administrator.
018-716
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "16" (no such attribute) for Address Book inquiry.
[Remedy] The LDAP server has an Attribute problem. Have the
network administrator check the LDAP server status.
018-717
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "17" (undefined type) for Address Book inquiry.
[Remedy] The LDAP server has an Attribute problem. Have the
network administrator check the LDAP server status.
018-718
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "18" (inappropriate matching) for Address Book inquiry.
[Remedy] The LDAP server has an Attribute problem. Have the
network administrator check the LDAP server status.
018-719
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "19" (constraint violation) for Address Book inquiry.
[Remedy] The LDAP server has an Attribute problem. Have the
network administrator check the LDAP server status.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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