15 Problem Solving
488
Problem Solving
15
018-701
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "1" (operations error) for Address Book inquiry.
[Remedy] Check if [LDAP Server / Directory Service] under [Remote
Authentication Server / Directory Service] has been set
correctly. Or, the server may have a problem. Check with
your network administrator.
018-702
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "2" (protocol error) for Address Book inquiry.
[Remedy]Have the network administrator check the LDAP server
settings, and try again.
018-703
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "3" (timelimit exceeded) for Address Book inquiry.
[Remedy] Change the search conditions/start position to narrow the
range of search area, and try again. If the problem
persists, check with your network administrator.
018-704
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "4" (sizelimit exceeded) for Address Book inquiry.
[Remedy] Change the search conditions/start position to narrow the
range of search area, and try again. If the problem
persists, check with your network administrator.
018-705
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "5" (compare false) for Address Book inquiry.
[Remedy] The result may be different from the specified content.
Have the network administrator check the LDAP server
status.
018-706
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "6" (compare true) for Address Book inquiry.
[Remedy] The desired result has been achieved. No problem
occurred.
018-707
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "7" (strong authentication not supported) for Address
Book inquiry.
[Remedy] The LDAP server does not support the specified
authentication method. Change the authentication method.
Check with your system administrator for another method.
018-708
O [Cause] LDAP server protocol error caused by the Address Book
operation. The server returned RFC2251 Result Message
No "8" (strong authentication required) for Address Book
inquiry.
[Remedy] Check if the authentication settings are correct. Check with
your system administrator to consolidate the
authentication, and try again.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.