15 Problem Solving
520
Problem Solving
15
116-211
116-212
O [Cause] The connecting cable is not correctly connected to the
media reader.
[Remedy] Connect the cable correctly, and turn the machine off and
on. If the problem persists, contact our Customer Support
Center.
116-324
O [Cause] An error occurred on the machine.
[Remedy] Turn off the machine once, then hold down both the
<Start> and <Stop> buttons simultaneously for 6 seconds
when turning the machine back on. This will delete the
print data which caused the error.
116-701
O O [Cause] Unable to use the 2-sided printing feature due to
insufficient memory.
[Remedy] Add on memory, or attach a HDD if it is unattached.
116-702
O [Cause] Printing was performed using a substitute font.
[Remedy] Check the print data.
116-703
O [Cause] An error occurred during PostScript (optional) processing.
[Remedy] Either check the print data, or click [Spool Settings] on the
[Details] tab in the print driver to set bi-directional
communication to off.
116-710
O [Cause] A probable cause is that the correct document size could
not be judged as the receive data exceeded the HP-GL/2
spool size.
[Remedy] Increase the size assigned to HP-GL/2 auto-layout
memory.
116-713
O [Cause] Job was divided and printed due to insufficient disk space.
[Remedy] Remove unnecessary data from the hard disk to increase
free disk space.
116-714
O [Cause] An HP-GL/2 command error occurred.
[Remedy] Check the print data.
116-720
O [Cause] An error occurred during print processing due to
insufficient memory.
[Remedy] Stop unnecessary ports or remove unnecessary data from
the hard disk, to increase free disk space.
116-725
O [Cause] Unable to write the image log because the image log save
space is insufficient on the machine.
[Remedy] Execute the job again.
If this error persists, take one of the following actions:
z
Delete unnecessary image logs.
z
Change the [Assurance Level] setting for image logs to
[Low]. Note that selecting [Low] will not secure the
contents of created image logs.
116-740
O [Cause] Numerical value operation error occurred as a value
exceeding the value limit of the printer was used in the
print data.
[Remedy] Check the print data.
116-747
O [Cause] The paper margin value is too large for the HP-GL/2
effective coordinate area.
[Remedy] Decrease the paper margin value, and try again.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.