13 Problem Solving
372
Problem Solving
13
Printing is faint.
(smudged, 
unclear) 
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.42).
The drum cartridge has 
deteriorated or is damaged.
Replace the drum cartridge with a new 
one.
Refer to "Replacing Drum Cartridges R1, R2, 
R3, or R4" (P.60).
There is no toner left in the 
toner cartridge.
Replace the toner cartridge with a new 
one.
Refer to "Replacing Toner Cartridges" (P.56).
Black dots are 
printed.
The drum cartridge has 
deteriorated or is damaged.
Replace the drum cartridge with a new 
one.
Refer to "Replacing Drum Cartridges R1, R2, 
R3, or R4" (P.60).
Black or colored 
lines are printed.
The drum cartridge has 
deteriorated or is damaged.
Replace the drum cartridge with a new 
one.
Refer to "Replacing Drum Cartridges R1, R2, 
R3, or R4" (P.60).
The document glass on the 
document feeder is dirty.
Clean the document glass.
Refer to "Cleaning the White Chute and 
Constant Velocity Transport Glass" (P.85).
Dirt appears at 
equal intervals.
The paper path is dirty. Print a few pages to remove the dirt.
The drum cartridge has 
deteriorated or is damaged.
Replace the drum cartridge with a new 
one.
Refer to "Replacing Drum Cartridges R1, R2, 
R3, or R4" (P.60).
Symptom Cause Remedy