13 Problem Solving
470
Problem Solving
13
092-320
[Cause] Density of Cyan color is low. Drum cartridge or toner cartridge
may not be set properly.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, pull out the drum cartridge [R4] and
the toner cartridge [C] (cyan), and then insert them again. If the
error still is not resolved, contact our Customer Support Center.
092-321
[Cause] Density of Black color is low. Drum cartridge or toner cartridge
may not be set properly.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, pull out the drum cartridge [R4] and
the toner cartridge [K] (black), and then insert them again. If the
error still is not resolved, contact our Customer Support Center.
093-320
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
094-310
094-311
094-316
094-320
094-321
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
102-356
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
116-210
[Cause] An error occurred in the USB memory device or media reader.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
116-211
116-212
[Cause] An error occurred in the USB memory device or media reader.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
116-220
[Cause] Failed to enter the Download mode.
[Remedy] Contact our Customer Support Center.
Error Code Cause and Remedy