Error Code
421
Problem Solving
13
016-587
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because folders could not be deleted on the FTP server
after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-588
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because the data could not be written on the FTP server
after connection.
[Remedy] Check whether enough space is available in the save location.
016-589
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because the data could not be read from the FTP server
after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-590
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because there are duplicate file names.
[Remedy] Set [Do Not Save] for the action for file name conflict.
016-593
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because an internal error occurred after connection to the
FTP server.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
016-594
016-595
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because a network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
016-596
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because a network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
016-597
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because a network error occurred.
[Remedy] Stop all access from the other devices, and then execute the
operation again. If the error still is not resolved, contact our
Customer Support Center.
016-598
016-599
[Cause] The size of an e-mail page exceeds the maximum message size
because of page splitting.
[Remedy] Take one of the following measures:
z
Reduce the file size for [Quality/File Size].
z
Increase the value for [Maximum Split Count].
For more information on [Quality/File Size], refer to "5 Scan" > "E-mail Options/
Filing Options" > "Quality/File Size (Specifying an Image Compression Ratio
When Scanning)" in the User Guide.
For more information on [Maximum Split Count], refer to "Maximum Split Count"
(P.208).
016-700
[Cause] The job was suspended because the number of the digits for the
Secure Print or Charge Print passcode set on the print driver was
less than the value specified in [Minimum Passcode Length for
Stored Job] on the machine.
[Remedy] On the print driver, set the passcode string equal to or longer than
the value specified in [Minimum Passcode Length for Stored Job].
016-701
[Cause] Unable to process print data because of insufficient memory.
[Remedy] Stop unnecessary ports or delete unnecessary data to free up
disk space.
Error Code Cause and Remedy
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